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Repair and maintenance

Safe Repair and Maintenance

A safe that sticks, beeps or will not open needs attention before it fails completely. Wilson Safe Company repairs and maintains safes and vault doors of all brands and models, with 24/7/365 live technical support.

What we fix

Safe repair, lock work and preventive maintenance

Most safe failures start small: a stiff dial, a slow keypad, a bolt that no longer throws cleanly. Catching them early keeps a safe reliable and avoids an emergency opening. Our guide to 5 signs your safe needs servicing explains what to watch for.

  • Mechanical and electronic lock repair and replacement
  • Handle, bolt work and door alignment
  • Battery and keypad problems on electronic locks
  • Part replacements for safes of all brands and models
  • Preventive maintenance, on a schedule that fits your use

How we help

Choose how you want to be served

One-time repair

Tell us what is wrong and we will diagnose it and quote the fix.

Request service

Preventive maintenance

Regular service that reduces risk and extends the life of a safe.

Service plans

Keep it working

Tell us what the safe is doing.

Send the make, model and a description of the problem. We will tell you what it needs.

Request service Call (800) 345-8053

Questions

Frequently asked questions

Do you repair all brands of safes?

Yes. We support all brands and models across the U.S. and Canada.

How do I know my safe needs service?

Warning signs include a stiff dial, a keypad that responds slowly, a door that no longer closes cleanly and bolts that drag. See 5 signs your safe needs servicing.

Can you service several safes or locations?

Yes. We build service plans for one location or a whole network. See service plans.

What if the safe will not open at all?

Call (800) 345-8053 at any hour. See emergency safe opening.