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Service request

How can we help?

If you are locked out right now, call — we answer 24 hours a day, every day of the year, and a phone call will always be faster than a form. Use this for anything that can wait until business hours. We provide safe and vault service across North America, with local emergency response based out of our Philadelphia service center.

Call (800) 345-8053Service request form

Service request

What do you need?

Type of service — select all that apply
Name
A photo of the lock and the data plate saves a visit more often than you would think — feel free to email photos to [email protected] after submitting.

Emergency?

Do not use the form. Our service center is staffed 24/7/365 and will get someone moving straight away.

Call (800) 345-8053

What happens next

  1. We call you back

    Usually within the hour during business hours, to confirm what you have and what it will take.

  2. We quote before we travel

    You will know the call-out and the likely work before anyone gets in a van.

  3. We schedule

    Emergency work goes same day. Everything else is booked to suit you.

Contact

(800) 345-8053

[email protected]

3031 Island Avenue
Philadelphia, PA 19153