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Locks and combinations
Safe Combination Changes and Lost Combinations
A mechanical combination lock needs a technician to change the combination, while an electronic lock can be updated by you. Wilson Safe Company changes combinations, programs electronic locks and helps when a combination is lost.
Why it matters
When to change a safe combination
A combination is only as private as the list of people who know it. Change it when an employee leaves, when someone with access changes roles, after you buy a used safe, and any time you suspect it has been shared. Our guide to when to change your safe combination covers the details.
- Mechanical combination locks: a technician changes the combination
- Electronic locks: you can update codes yourself, and we can help with advanced settings such as multiple users and audit trails
- Lost combination: we open the safe and set a new combination
- Lock replacement when a lock is worn, damaged or no longer fits your needs
What we do
Combination and lock services
Change a combination
Schedule a technician to change the combination on a mechanical lock.
Lost combination
If you cannot open the safe, call us at any hour.
Multiple locations
Combination management across many sites, with consistent process and billing.
Stay in control
Need a combination changed?
Tell us the make and model and what kind of lock the safe has. We will schedule the visit.
Questions
Frequently asked questions
Can I change a mechanical combination myself?
No. A mechanical combination lock needs a technician to change the combination. Electronic locks let you update codes whenever you like.
What if I have lost the combination?
Call (800) 345-8053. We can open the safe and set a new combination afterward.
How often should I change a safe combination?
Change it whenever someone with access leaves or changes roles, after buying a used safe, and any time you suspect it has been shared. See when to change your safe combination.
Do you work on electronic locks?
Yes, including programming and support.
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